Energy and Utilities
California Public Utilities Commission (CPUC)
Consumer Affairs Branch
320 West 4th Street, Suite 500
Los Angeles, CA 90013
TDD: 213/897-0426 TDD
CPUC has an extensive system for resolving complaints with
telecommunications, electricity, gas, water, and sewer utilities
operating within the State of California. The initial step is to write
the CPUC, including copies of any documentation you may have. The CPUC
will send you a letter listing the options for resolving your
complaint, and will then contact the utility for its side of the issue.
The CPUC will then render an informal decision.